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Being a caregiver

Are you the support and trusted person for your parent, partner, child, or someone in your area who needs help? Helan is by your side, with practical solutions and financial support. That way, you can focus on those you care about.

What is caregiving?

Do you regularly care for someone in your immediate social environment? A partner, child, parent, or friend? Or someone who lives nearby and is dear to you? Then you are providing informal care.

Caregivers are people who temporarily or permanently care for someone who is chronically ill, has a disability, or is in need of care. This is done on an unpaid basis, at home or in a care facility. Are you a caregiver? Discover how we can provide financial and practical support.

Advance care planning

Advance care planning is for anyone who wants to remain in control of end-of-life decisions or future medical choices. Helan is happy to support you.

What is a caregiver allowed to do?

  • As a caregiver, you often switch roles several times a day. One moment you are a driver and shopper, at another you do the dishes, help with administration, or change a bandage.

  • Caregivers also take on many less visible roles, such as that of a psychologist or health coach. Being present, listening, and seeing the person: this is also how you make a difference as a caregiver.
  • Informal care covers many aspects, from small gestures to intensive care. From emotional and household support to physical assistance, whether daily or part-time. Where the need is greatest, the caregiver is there.

The more roles you take on, the more important it is to take good care of yourself as well. It can be a challenge to balance time and energy, but know that your care is invaluable. You wrap someone in care when they need it most. This brings fulfillment and a sense of purpose.

Unemployment allowance

Since the limitation of unemployment duration, you may be worried about your allowance.

Good news: exclusions have been temporarily suspended, so you can retain your reduced allowance while caring for a loved one.

Applications can be submitted until 31 May 2026 for the period between 1 January and 31 March 2026.

All about your allowance as a caregiver

How do you become a caregiver?

Becoming a caregiver usually happens naturally. You do it out of love or necessity. However natural it may feel, it is still important to apply for an official recognition certificate as a caregiver.

There are two types of recognition:

  • General recognition as a caregiver: this status mainly has symbolic value and does not currently grant rights or social benefits. The recognition remains valid and does not need to be renewed.
  • Recognition as an informal caregiver with social benefits: with this recognition, employees or civil servants are entitled to a maximum of 3 months of full-time informal care leave, provided that the care need is sufficiently substantial and you have a valid assessment. This recognition must be renewed annually and is only granted to working individuals. Unemployed or retired persons are therefore not eligible.

Informal care applies to all ages. It does not matter whether you are a minor or an adult: if you provide help and care over a longer period, you may qualify for informal caregiver status.

Apply for your caregiver recognition

Support and guidance for caregivers

Are you a caregiver for a loved one? We know that this role can sometimes be demanding. Fortunately, you are not alone. Our social workers are here to support you with advice and assistance on a practical, financial, and emotional level.

Practical questions and answers

It can happen quickly sometimes. An illness, an accident, the start of a therapy, or a rehabilitation process can mean that someone in your immediate environment needs extra help. Providing care then becomes a natural and essential response. As a caregiver, you support a loved one during a challenging time. You lend a helping hand while also showing your compassion. That support and warmth are strengthening and improve someone’s quality of life. The satisfaction you get from this is incomparable.

Apply for your caregiver recognition

Caregiving can be quite demanding. Being available day and night, handling ups and downs, having your schedule turned upside down. No matter how much you care, caregiving requires a lot. It can become so intense that you may no longer be able to work full-time, or that your own energy runs out. That is why it is important to also take care of yourself. Know that as a caregiver, you are never alone. Helan stands by your side with financial and practical support and support services. Our social workers are also ready to support you with your concerns, so don’t hesitate to reach out.

Anyone who requires additional care due to illness, disability, age, psychological vulnerability, or addiction-related issues is entitled to caregiving. This applies both at home and in a care facility.

Apply for your caregiver recognition

Caregiving is not the same as volunteering.

  • A volunteer consciously chooses to provide care and joins an organization to do so. You can start and stop whenever you like, and you do not have a prior relationship with the person receiving care.
  • A caregiver provides care when a loved one needs help. The care is therefore not provided through an organization. You usually grow into the role, and you typically do not know when the care will end. 

Apply for your caregiver recognition

  • Home care is assistance at home provided by professional caregivers who are paid for their services.
  • Caregiving is help provided by loved ones: a family member, friend, neighbour or acquaintance. They are not paid for this support.
  • As a caregiver, you can arrange additional home care if needed. This helps you save time and energy to be there for the person who needs you.

Benefits and reimbursements

Providing care is not something you do alone. Helan also supports your loved one with interesting benefits and reimbursements. Here is a selection of our services:

Discover all benefits

Social Work department

Information, support and advice on care solutions and financial support. You can count on the experts at Helan’s Social Work department.

Home sitting for people in need of care

Companionship in your familiar surroundings, provided by a volunteer. Also supporting informal carers.

Care and Support

Maternity care, home care, home nursing, medical supplies, financial support, or personal advice. Count on the care services of Helan and find the support you need.

Need home care?

Professional personal care, administrative support and household help for you and your loved ones. Available for a short period or long-term support.

Helpper

Vergoed je familie en mantelzorger(s) met je PVB/PAB

Request your household help

Busy home life? Helan’s well-trained household helpers are happy to take some tasks off your hands.

Helan Healthcare shop

Whether you’re looking for products to help you stay healthy and fit, or a wheelchair to support your recovery, the Helan Care Shop offers high-quality medical and healthcare equipment you can rely on.