Medical Assistance Abroad
Are you about to travel or already staying abroad? Even there, you might end up in the hospital or need urgent medical care. Make sure to bring the right travel documents so you can rely on travel assistance and reimbursements through Helan, even beyond the country's borders.
What should I do before leaving for abroad?
Before you depart, request your European Health Insurance Card (EHIC) through My Helan. This ensures you are covered if you need medical care in an EU country.
If you have doubts or questions about your travel destination, contact us. The rules and care vary by country. We will provide you with all the information you need.
What should I do in case of an emergency?
Call Mediphone Assist as soon as possible at +32 2 778 94 94.
They are available 24/7. They will provide you with the necessary documents and assist you right away.
Good to know
If you are unable to work and receiving benefits, request permission for your trip from your health insurance fund at least 3 weeks before departure. Also, provide your location so we can reach you if necessary. You can easily handle this through My Helan..
