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Pharmacy

Can I pick up the medication prescribed by my doctor at any pharmacy? How does the reimbursement of medicines work in Belgium? What documents do I need?

How do I get reimbursement for my medications?

In Belgium, you are entitled to full or partial reimbursement for medications provided that:

I have a Belgian identity card or diplomatic identity card

If you have an electronic identity card (with a chip), the doctor can directly store your prescription on your identity card without giving you a paper version. 

  • Go to any pharmacy.
  • Depending on your situation, you may need to present one of the following documents:
    • Belgian identity card with chip: Simply show your card.
    • ISI+ card: Show your ISI+ card along with your doctor's prescription.
    • Identity card without chip or diplomatic identity card: Show your card and a sticker. You will receive this sticker from your health insurance fund upon registration, and it contains all the important details of your health insurance file.
  • The health insurance fund pays the pharmacy directly through the third-party payment system. You will only need to pay the so-called remgeld (co-payment or personal share).

I don't have a Belgian identity card or diplomatic identity card

  • Go to any pharmacy with your doctor's prescription
  • The pharmacist will ask you to pay for the medication in full.
  • Then, you can request reimbursement from your health insurance fund.
  • Ask your pharmacist for "Bijlage 30" (Attachment 30) and send this document to your health insurance fund. 

Where can I find a pharmacy?

Belgium has an extensive network of pharmacies. You can easily find them through the search engine on pharmacy.be

  • Pharmacies are not open 24 hours a day, 7 days a week.
  • Outside of opening hours, on-call pharmacies are available.
  • Important: Without a doctor's prescription, the on-call pharmacy may charge additional fees.

Helan Independent Health Insurance Fund

Do you expect more from a health insurance fund? We understand that. In addition to fast and transparent reimbursements of your medical expenses, we also take care of your health, wellbeing and comfort.

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